Savannah Baker
Camden
Summary
Dynamic Billing & Coding Specialist with experience at Griffey Clinic, adept at ensuring HIPAA compliance and advocating for patients. Proven track record in submitting clean claims and enhancing customer retention through effective communication and collaboration. Highly motivated to drive results and improve patient experiences in fast-paced environments.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Billing & Coding Specialist-Remote
Griffey Clinic
Paris
12.2016 - 12.2025
- Collaborated with healthcare providers to clarify documentation and coding queries.
- Reviewed medical records for proper coding and compliance with regulations.
- Researched coding guidelines to stay current with industry changes and requirements.
- Submitted clean claims to insurance companies electronically to secure payments.
Call Center Representative-Remote
Wal-Mart Corporate
Camden
08.2012 - 12.2016
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Developed effective working relationships with team members across multiple departments.
- Strengthened customer retention by offering discount options.
Education
Certified Medical Billing & Coding Specialist - Health Information Management
Tennessee College of Applied Technology
Paris, TN12-2016
Skills
- HIPAA compliance
- Superb patient advocacy and empowerment
- Clean, crisp written or verbal communication, even across multiple platforms
- Documentation of interactions in person, on the phone, in email, and chat in CRM
- Coordinates well internally with teams, ensuring quick patient follow-ups
- Responds to patients with warmth, clarity, and professionalism
- Highly motivated and proactive
Certification
Electronic Health Record Specialist, Certified
Timeline
Billing & Coding Specialist-Remote
Griffey Clinic
12.2016 - 12.2025
Call Center Representative-Remote
Wal-Mart Corporate
08.2012 - 12.2016
Certified Medical Billing & Coding Specialist - Health Information Management
Tennessee College of Applied Technology