Savannah Wafai
Bartlett
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Server
Kami Ramen Bar
07.2023 - Current
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Follow through with client requests to resolve problems.
- Reduce customer complaints, proactively addressing issues and implementing effective solutions.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
Garden Center Associate
Lowe's
05.2024 - 08.2024
- Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
- Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
- Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
- Managed inventory levels effectively, reducing waste and ensuring availability of popular items.
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
Server
Ali Baba Mediterranean Grill
12.2019 - 06.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Liaised between servers and upper management to address issues and manage challenges.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Trained servers on order management, food service quality, and how to build rapport with guests.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
Education
BBA - International Business
University of Memphis
Memphis, TN05-2026
Skills
- Cash handling
- Cleanliness standards
- Exceptional customer service
- Guest engagement
- Sales techniques
- Service prioritization
- Strong work ethic
- Team collaboration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Garden Center Associate
Lowe's
05.2024 - 08.2024
Server
Kami Ramen Bar
07.2023 - Current
Server
Ali Baba Mediterranean Grill
12.2019 - 06.2023
BBA - International Business
University of Memphis
Similar Profiles
Kyra SimsKyra Sims
General Manager at Kami Ramen BarGeneral Manager at Kami Ramen Bar
CIANNI SHOULARSCIANNI SHOULARS
Server at Jinya Ramen BarServer at Jinya Ramen Bar
Emily DavisEmily Davis
Server at Itto Ramen BarServer at Itto Ramen Bar