Scott Watson

• Improved overall customer satisfaction by maintaining open lines of communication with clients, addressing concerns promptly, and implementing proactive measures to prevent future issues from arising.
• Exceeded revenue goals through proactive sales tactics, targeted marketing efforts, and exceptional customer service skills.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Retained key accounts through diligent relationship management, understanding client needs, and ensuring timely delivery of services.
• Increased sales growth by developing strategic plans for territory expansion and relationship building with key clients.

Handled both Tennessee & Alabama for the majority of employment with UFG, Tennessee for entirety. Underwriting & renewals on commercial accounts. UFG Regional MVP 2013 - nine states in Region. Presenter twice at annual company meetings.

Handled auto property damage and related injuries. Selected to specialized in bodily injury settlements. Scored in top 5% on all file audits.