SenthilKumar Ramalingam
Chennai
Summary
Seasoned Technical Project Manager with 14+ years of IT experience, excelling in implementation and project management. Highly meticulous and well-organized, adept at managing daily goals for high-achieving teams completing Medium-to XL-sized projects.
Proficient in Agile and Waterfall methodologies with vast experience in BFSI and Payments domain, acting as a Techno-Functional Consultant. Certified in ITIL, Scrum Master, and Microsoft Azure Administration, with excellent people management skills, handling cross-platform development and support teams globally.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Project Manager
PagoNxt Merchant Solutions (A Santander Company)
10.2022 - Current
- Managed full life-cycle of cross-functional projects from concept to completion.
- Led development of cross-platform technologies including Java Full Stack, mobile applications, and e-commerce solutions that was used by over 100K merchants.
- Strong knowledge and experience of software development cycle, processes, and tools. Proven knowledge and experience with agile management tools and principles such as Jira, Trello, Kanban boards, Burndown charts etc.
- Championed stakeholder engagement initiatives to ensure project alignment and team ownership.
Project Manager and Product Specialist
TCS ( Client - Northern Trust Canary Wharf UK )
02.2020 - 10.2022
- Project Manager at client location - London, UK (Onsite) Managing client KPIs and SLAs for custody banking product development and maintenance.
- Product Specialist/Lead Business Analyst for custody banking product of a large multi national bank which includes various subsystems including Trade Life Cycle, Forex, Income Payments, SWIFT methodologies.
- Enhanced decision-making through analytics, reducing background job time by over 50%.
- Worked on modernization of AS400 Custody banking product systems and created solutions for RFPs.
Business Analyst and Production Support Manager
Tata Consultancy Services Ltd
11.2016 - 01.2020
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved SLAs, background job run time efficiency and developed high quality documentation as knowledge articles.
- Managed L2, L3 teams of about 18 people across multiple global locations, ensuring SLA adherence.
Team Leader
Tata Consultancy Services Ltd
03.2012 - 11.2016
- Led offshore production support team for the iSeries platform.
- Specialized in SQL-RPG, CL, CLLE, RPG, RPGLE, and DB2/400.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes to maintain the SLAs above 98%.
Developer
Tata Consultancy Services Ltd
03.2010 - 03.2012
- iSeries AS400 Developer for multiple projects for a custody banking application.
- Experience in programming SQL-RPGLE, SQL-RPG, CL, CLLE, RPG, RPGLE scripts and design of UI using DDS and Database tools SQL, DFU and work query.
Education
B.E - Electrical And Electronics Engineering
Meenakshi Sundararajan Engn College
Skills
- Schedule Management
- Strategic Planning
- Technical Troubleshooting
- Project Leadership
- Risk Mitigation
- Continuous deployment
Certification
- Certified ScrumMaster® (CSM®)
- Microsoft Certified Azure Administrator (AZ104)
- ITIL Foundation Certified
- Microsoft Certified Cloud Fundamentals(AZ900)
- Leadership Program - TCS Certified
- Lean Six Sigma - LinkedIn Learning
Accomplishments
- Runner-up as 'Best Young Manager' in 2016 MMA Corporate Contest, representing TCS among 30 global teams.
- Awarded as Contextual Master by TCS in 2021.
- Successfully developed e-com products, mobile applications, and reconciliation processes at PagoNxt Merchant Solutions (Santander) for EU and UK markets.
Timeline
Technical Project Manager
PagoNxt Merchant Solutions (A Santander Company)
10.2022 - Current
Project Manager and Product Specialist
TCS ( Client - Northern Trust Canary Wharf UK )
02.2020 - 10.2022
Business Analyst and Production Support Manager
Tata Consultancy Services Ltd
11.2016 - 01.2020
Team Leader
Tata Consultancy Services Ltd
03.2012 - 11.2016
Developer
Tata Consultancy Services Ltd
03.2010 - 03.2012
B.E - Electrical And Electronics Engineering
Meenakshi Sundararajan Engn College
- Certified ScrumMaster® (CSM®)
- Microsoft Certified Azure Administrator (AZ104)
- ITIL Foundation Certified
- Microsoft Certified Cloud Fundamentals(AZ900)
- Leadership Program - TCS Certified
- Lean Six Sigma - LinkedIn Learning
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