Shyla Sowjanya M

Projects

Student Education Portal and Management Portal
This Django backend along with Django Rest Framework and React frontend serves as the core system for a Student Education Portal and Management. It manages user authentication, student courses, payments, AI chatbots interactions, Twilio call handling with twilio API, and predictive payment analysis using AI.
Roles and Responsibilities
-Worked on integrating Python libraries and REST API,Call handling for user interaction
- Support for AI analysis and Configured and maintained databases to store information.
- Facilitated knowledge-sharing sessions on Python best practices, boosting team productivity and code efficiency.

Website for Architectural firm

Developed comprehensive website for management of an architectural firm deploying microservices and django for users giving role based access for project management ,integrating weather api and real time notifications for clients using kafka,redis and celery for task processing

Roles and Responsibilities

- Worked on Django backend developing models and project information

- Integrating external API and fetching real time data

- Management of IVR service with Twilio library

Invoice Management and feature extraction
Invoice processing Flask application that integrates several technologies, including OCR (Optical Character Recognition) using Tesseract library, deep learning models using TensorFlow, a MySQL database, JWT authentication, Celery for asynchronous task processing, and AWS S3 for file storage.
Roles and Responsibilities
- Worked on Python libraries to process invoices that can be used throughout an application for enhanced efficiency with Boto3 to interact with AWS resources using Python.
- Support for feature extraction using python libraries.
- Improved the project deploying celery for asynchronous tasks.

• Oversaw application support team of 10 and managed post production support.
• Reduced production process from 10 days to 6 while doubling amount of data handled
• Managed a team of 6 support engineers
• Client Interaction and solving tickets assigned to various teams.
• Monitoring Queues and Resolving tickets support Management of SLA's and Documentation of everyday operations Client Interaction on issues related to production management
• Provide Knowledge transfer to associates and gain further knowledge on the same
• Automation and usage of macros on demand