Sousyda J. Akhom
Smyrna
Summary
Adaptable warehouse supervisor with a strong track record in enhancing operational efficiency by 30% through process improvements and team leadership. Skilled in inventory management, quality assurance, and training staff to exceed performance goals. Committed to fostering a safe and productive work environment while driving team success.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor
Quanta Computer
La Vergne
08.2023 - Current
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Managed inventory levels and organized stock for efficient retrieval.
- Inspected incoming goods for quality assurance and compliance with standards.
- Implemented process improvements to enhance workflow efficiency in the warehouse.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Maintained accurate records of inventory transactions using warehouse management systems.
- Generated warehouse shipping documents, packing lists and invoices.
- Provided leadership to motivate staff members to achieve performance goals.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Collaborated with cross-functional teams to resolve logistical issues promptly.
- Coordinated with other departments to ensure smooth flow of materials.
- Created strategies for improving operational efficiencies in the warehouse.
- Analyzed data from reports generated by Warehouse Management System software.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Production Lead/Trainer
Quanta Computer
LaVergne
11.2022 - 08.2023
- Tutored and coached new and existing employees to increase performance by 25%, exceeding production and quality standards.
- Directed daily activities of department employees to complete daily workload and other tasks assigned by supervisor, leading to a 30% increase in departmental efficiency.
- Trained and cross-trained employees with existing and new procedures, resulting in a 20% reduction in errors.
- Conducted skills training and provided progress reports to supervisor, enhancing employee performance and job satisfaction.
- Recommended process improvements, contributing to a 15% increase in productivity and efficiency.
- Monitored production area and moved manpower as needed to meet daily productivity requirements, resulting in on-time delivery of products to customers.
- Investigated problem orders and resolved issues, reducing delays in shipment by 15%.
Service Center Technician
Enovate Medical
Murfreesboro
06.2021 - 11.2022
- Troubleshot and repaired in and out of warranty products, minimizing downtime for field operations.
- Received, built, repaired, recycled, and tested Mobius batteries returned from the field.
- Collaborated with Tech Service Project Coordinator to ensure timely assembly and shipping of parts to meet field demands.
- Constructed parts to align with project timelines.
- Recycled obsolete or out of warranty products.
- Communicated with team and clients via email and Salesforce to provide project updates.
Technology Logistic Center Operator
Asurion
Smyrna
05.2017 - 09.2020
- Ensured accurate transfer of inventory by counting, packing, and labeling cartons based on SKU and quantity.
- Coordinated movement of handsets within department, optimizing inventory control systems.
- Run transaction and location reports in Inventory Control System using Microsoft Dynamic AX.
- Perform daily cycle counts of scheduled product and special projects request from supervisor.
- Researched and identified devices, unlocking them to resolve inventory discrepancies detected by area personnel.
- Receives open packages from subscribers, handsets against proper claim and SKU in database.
- Examines equipment to determine its disposition.
- Participated in Kaizen process to improve cross-departmental efficiency.
Skills
- Warehouse management systems
- Inventory management
- Logistics management
- Warehouse operations
- Safety compliance
- Process improvement
- Data analytics
- Project management
- Team leadership
- STRONG ATTENTION TO DETAIL
- STRONG PROBLEM-SOLVING SKILLS
- Microsoft Office
- Multitasking
- ADAPTABILITY AND QUICK LEARNING
- Work ethic
- EXCELLENT COMMUNICATION SKILLS
Timeline
Warehouse Supervisor
Quanta Computer
08.2023 - Current
Production Lead/Trainer
Quanta Computer
11.2022 - 08.2023
Service Center Technician
Enovate Medical
06.2021 - 11.2022
Technology Logistic Center Operator
Asurion
05.2017 - 09.2020