Summary
Overview
Work History
Education
Skills
Languages
Quote
Work Availability
Timeline
Accomplishments
Professionalsummary
Manager

Srinivasan V

Chennai

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Senior Manager

Standard Chartered GBS
10.2021 - Current
  • Leading the Collections & Payments products covering multiple markets.
  • Involved in Management Initiatives and attained the MASTER Badge in A3.
  • Gained Leadership skills by participating in the ACER Workshop training program.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing the Unit.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
  • Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Mentored junior team members, providing guidance on best practices and strategies to overcome challenges while simultaneously strengthening their professional skillsets.
  • Improved Unit's overall preparedness by developing and implementing comprehensive business continuity plans.
  • Evaluated the effectiveness of existing migration strategies, refining approaches to improve overall success rates.
  • Supported for the audit reviews and attained good ratings for the Unit ensuring all Compliance & risk controls are met.

Manager Cash Operations

Standard Chartered GBS
04.2018 - 09.2021
  • Accomplished multiple tasks within established timeframes.
  • Managed a team of 15 members and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Prepared monthly reports on performance to senior leaders, showing progress on important goals and suggesting ways to improve.
  • Worked on Saves Targets by identifying areas of inefficiency and implementing cost-saving measures.
  • Worked in ADCC role for Cash Operations, coordinating with different people to make sure we met backup targets..
  • Assisted Business Unit Head with financial activities to ensure we meet our cost versus budget targets, working closely with Finance Team. This experience helped me learn about financial processes, which positively influenced my career outlook
  • Managed Recharge and monthly dashboard activities for Cash, supported by MIS team. Coordinated with Finance team to address billing-related queries from stakeholders.
  • Assist Business Head in coordinating, driving & supporting on the staff hiring & reconciliation with hands-on support from the Talent Acquisition team.

Associate Manager Cash Operations

Standard Chartered GBS
10.2014 - 03.2018

Team Leader, Cash Operations

Standard Chartered GBS
10.2011 - 09.2014

Senior Officer, Cash Operations

Standard Chartered GBS
10.2009 - 09.2011

Officer Cash Operations

Standard Chartered GBS
06.2006 - 09.2009

Education

PGDHRM - Human Resources

Indira Gandhi National Open University
Chennai
06.2008

Bachelor of Science - Physics

D G VAISHNAV COLLEGE
Chennai
04-2004

Associate of Arts - Typewriting English & Tamil Higher Level

The Director of Technical Education
Chennai
04.2001

Skills

  • Troubleshooting and problem resolution
  • Strategic planning
  • Operations management & Efficiency
  • Cross-functional team leadership
  • Business performance management
  • Data-driven decision making
  • Talent development
  • Multitasking Abilities
  • Active listening
  • Teamwork and collaboration

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Elementary (A2)

Quote

Quality First. Do It Right at the First Time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Manager

Standard Chartered GBS
10.2021 - Current

Manager Cash Operations

Standard Chartered GBS
04.2018 - 09.2021

Associate Manager Cash Operations

Standard Chartered GBS
10.2014 - 03.2018

Team Leader, Cash Operations

Standard Chartered GBS
10.2011 - 09.2014

Senior Officer, Cash Operations

Standard Chartered GBS
10.2009 - 09.2011

Officer Cash Operations

Standard Chartered GBS
06.2006 - 09.2009

PGDHRM - Human Resources

Indira Gandhi National Open University

Bachelor of Science - Physics

D G VAISHNAV COLLEGE

Associate of Arts - Typewriting English & Tamil Higher Level

The Director of Technical Education

Accomplishments

  • Worked with Technology and Operations teams to automate the RCMS system, which improved efficiency
  • Got the A3 Master Badge by working on several projects that had great results.
  • Improved team efficiency by automating manual tasks and replacing outdated processes.
  • Audits were completed successfully with nil findings.
  • Trained team members in multiple skills to handle daily challenges and support their professional development.
  • Experienced Team Leader skilled in managing large teams across multiple locations.
  • Strong experience in project management, system integration, process improvement, risk management, and organizational change

Professionalsummary

Effective Team Manager with good exposure in leading a big team and managing cross location teams., Created process documents with desktop procedures., Good Knowledge on Cash Collections & Payments products., Good Knowledge on Correspondent Banking & CTS Banking process., Good Knowledge in Business Continuity Management., Good Analytical and Communication skills., Able to analyze the process control under Risk Management., Excellent leadership skills., Knowledge of systems like RCMS, MTS, CERS, RCP, SC PAY, GEMS, EBBS, Banking and the regulations associated with the same., Excellent interpersonal and selling skills., Proven skills of effectively managing new process migrations and transitions., Proven team player and worked well under deadlines and extreme pressures., Good Knowledge in Integration, Hubbing, Change Management, Projects, Gap Analysis, Governance & Controls.

Srinivasan V