Stephanie Jarrett
Nashville
Summary
Finance professional prepared for cash reconciliation responsibilities with strong background in financial management and precision. Known for enhancing reconciliation processes and ensuring accuracy in transactions. Reliable team collaborator focused on achieving results and adaptable to changing financial environments. Proficient in data analysis and problem-solving, valued for integrity and consistency.
Overview
25
25
years of professional experience
Work History
Payments & Cash Reconciliation
VUMC
11.2021 - Current
- Processes claims, payments, adjustments, refunds, denials, and unpaid patient and insurance balances
- Accesses and corrects, if needed, demographic, insurance and financial information
- Provides accurate account maintenance and documentation
- Serves as a liaison with insurance companies, third party payors, and administrative personnel
AR & Payment Posting
Diversicare
07.2018 - 10.2021
- Responsible for processing daily payment batches while maintaining patient confidentiality and accurately inputting patient data
- Accurately post daily payments batches of payments received from insurance companies, patients, and other payers into the billing system
- Verify and reconcile payments to ensure they match the amounts billed
- Investigate and resolve any discrepancies or issues related to payments
- Process adjustments and write-offs as necessary
- Responsible for reviewing and appealing denied claims for bundling, medical coding, and contracting related issues
- Responsible for timely follow-up on all appeal submissions
- File corrected claims and assist with timely turnaround for medical documentation requests
- Providing follow-up and feedback to leadership regarding assignments
- Works necessary reports to ensure assigned AR is actively worked & maintained
Refunds
Touchstone Imaging
01.2017 - 07.2018
- Effectively leads, coaches, trains and counsels team members as necessary
- Monitors accounts receivable trending data
- Work with other departments to resolve issues
- Move unapplied/misapplied money and follow process for issuing refund
Account Receivable
Centerstone
09.2014 - 09.2015
- Ensure that all claims are billed to the proper entity in a timely manner
- Coordinate the payment process to ensure timely and accurate posting
- Run month end reports and provide assistance to the Director of Reimbursement
Accounts Receivable
Urgent Team
10.2013 - 09.2014
- Responsible for billing and following up on assigned claims
- Responsible for re-bills and secondary billing of assigned claims
- Responsible for following up on all correspondence, EOB/remits, rejections and denials
- Responsible for contacting insurance companies on status of claims and documenting the system with notes appropriately
- Completes patient accounting functions to include obtaining information for billing, report preparation, data completion, data entry, and auditing and appeal activities to achieve a zero balance account
Appeals (Parallon)
HCA
07.2009 - 10.2013
- Analyze all aspects of patient and payer A/R balances, review collection trends, assesses risk and make recommendations as to account disposition
- Prepare reports utilizing patient accounting systems on a weekly and monthly basis
- Incorporate external rules and regulations as they relate to healthcare billing and collections (i.e., Medicare, Medicaid, state laws, HIPPA, etc.)
Cash Applications
STHT Heart
01.2006 - 07.2009
- Ran month end reports to track trends and provide analysis to CFO and Director
- Manage reconciliation of payments posted to practice management system to the bank deposits
- Organize manual lockbox, time of service and image lockbox deposits and assigns appropriate batch numbers
- Maintain deposit logs and assures timely entry of all batches into practice management software
- Track unprocessed batches throughout the month and assures all batches are processed before month end closing
- Prepare and maintains daily and monthly reports
- Prepare daily reports showing month to date charges and collections and forward to staff
Physician Billing/Insurance Specialist
IASIS Healthcare
04.2005 - 01.2006
- Performs account follow-up and resolution of patient receivables
- Research and resolve insurance reimbursement issues
- Verify and process any refund request from payers
- Reviewed denied claims to identify and resolve processing and/or billing errors
- Appealed incorrectly denied claims through individual payer appeal processes and provided medical documentation when necessary for claim resolution
Billing
MaxWell Medical
07.2000 - 01.2005
- Supervised billing and collections department with7+ employees
- Monitored AR department and supervised flow of accounts maximizing reimbursement and customer satisfaction
- Created and implemented company policies and procedures pertaining to third party payers and patient customer services
Education
Bachelor of Business Administration -
Strayer University
12.2014
Skills
- Journal entries
- Bank reconciliation
- Accounts receivable
- Microsoft Excel
- Data entry proficiency
- Balance reconciliations
Timeline
Payments & Cash Reconciliation
VUMC
11.2021 - Current
AR & Payment Posting
Diversicare
07.2018 - 10.2021
Refunds
Touchstone Imaging
01.2017 - 07.2018
Account Receivable
Centerstone
09.2014 - 09.2015
Accounts Receivable
Urgent Team
10.2013 - 09.2014
Appeals (Parallon)
HCA
07.2009 - 10.2013
Cash Applications
STHT Heart
01.2006 - 07.2009
Physician Billing/Insurance Specialist
IASIS Healthcare
04.2005 - 01.2006
Billing
MaxWell Medical
07.2000 - 01.2005
Bachelor of Business Administration -
Strayer University
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