Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Purcell

Clarksville

Summary

Accomplished Military Veteran with strong leadership and effective communication skills. Extensive experience in managing workflows and optimizing processes, resulting in improved team productivity and customer satisfaction.

Overview

28
28
years of professional experience

Work History

Operations Manager

All-Pro Automotive Reconditioning
Nashville
09.2019 - Current
  • Participated in training sessions to enhance knowledge of reconditioning techniques.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Documented daily activities and reported issues to management for resolution.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

Aircraft Painter

AECOM
Fort Campbell North
02.2015 - 08.2019
  • Prepared surfaces by cleaning and sanding prior to painting.
  • Mixed paint according to specifications and safety guidelines.
  • Followed safety protocols while handling chemicals and equipment.
  • Assisted in inspecting completed work for quality assurance.
  • Documented processes and materials used during painting tasks.

Operations Manager

Carvana
Lebanon
12.2011 - 01.2015
  • Assisted in daily operations for automotive reconditioning services.
  • Collaborated with team members to maintain a safe and clean work environment.
  • Learned standard operating procedures for automotive detailing processes.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Built strong operational teams to meet process and production demands.

Platoon Sergeant

United States Army
Fort Campbell North
03.2002 - 10.2010
  • Oversaw daily operations to ensure compliance with military standards and protocols.
  • Mentored junior soldiers, fostering skills development and teamwork.
  • Conducted performance evaluations to assess soldier capabilities and readiness levels.
  • Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
  • Maintained unit discipline by enforcing standards of conduct and military regulations.

Aviation Life Support Systems Technition

United States Marine Corps
Camp Pendleton South
04.1997 - 04.2002
  • Collaborated with team members to optimize system performance and reliability.
  • Conducted routine system checks to ensure operational efficiency and security.
  • Tested applications prior to deployment in production environment.
  • Led team meetings to discuss project updates and address concerns.
  • Used active listening and effective communication to alleviate issues between personnel members.

Education

Bachelor of Arts - Commercial And Advertising Art

The Art Institute of California
San Diego, CA
06-2013

Skills

  • Quality assurance
  • Customer service
  • Operations strategy
  • Effective communication
  • Problem solving
  • Health and safety compliance
  • High-pressure environments

Timeline

Operations Manager

All-Pro Automotive Reconditioning
09.2019 - Current

Aircraft Painter

AECOM
02.2015 - 08.2019

Operations Manager

Carvana
12.2011 - 01.2015

Platoon Sergeant

United States Army
03.2002 - 10.2010

Aviation Life Support Systems Technition

United States Marine Corps
04.1997 - 04.2002

Bachelor of Arts - Commercial And Advertising Art

The Art Institute of California

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Steven Purcell