Surendranath P
Information Technology
Chennai
Summary
Experienced Technical Support Engineer with 3 years of expertise in network management and cloud infrastructure (AWS, Azure). Skilled in troubleshooting, incident management, and cloud optimization. Transitioning into DevOps with hands-on experience in CI/CD pipelines, automation Ansible,docker and kubernetes and infrastructure-as-code. Passionate about streamlining processes, improving efficiency, and enhancing system reliability.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Senior Engineer
Movate Technologies
10.2023 - Current
- Managed EBS volumes,creating,attaching,resizing and snapshot volumes for EC2 instances.
- Secured S3 buckets using IAM policies, ensuring data protection through encryption.
- Managed IAM users and groups, enforcing least privilege access.
- Deployed and managed Bastion Hosts within VPCs for secure instance administration.
- Implemented Auto Scaling groups for dynamic EC2 instance adjustment based on demand.
- Configured and managed Application Load Balancers for high availability.
- Developed Python scripts to automate cloud operations and streamline deployment tasks.
- Automated the entire workflow where Jenkins handled the build and containerization process, pushed Docker images to AWS EC2, and triggered Argo CD to deploy the updated images to Kubernetes clusters.
- Automated the workflow using Jenkins for build, containerization, and deployment processes.
- Provisioned and managed Kubernetes clusters using Terraform.
- Configured monitoring and logging for EKS clusters using CloudWatch, Prometheus, and Grafana.
- Implemented Splunk for log aggregation and monitoring.
- Implemented Jenkins Multibranch Pipeline for streamlined CI/CD processes.
- Optimized Dockerfiles for performance and efficiency.
- Configured Network Policies and managed ConfigMaps and Secrets within Kubernetes clusters.
- Integrated Git with CI/CD pipelines for automated processes.
Technical Support Engineer
Movate Technologies
10.2022 - 09.2023
- Provide Tier 1 and Tier 2 support for internal teams and customers, resolving technical issues related to network configurations, cloud services, and networking hardware.
- Troubleshoot and resolve issues related to network connectivity, performance degradation, and device failures across various platforms, including routers, firewalls, and switches.
- Utilize Aruba AirWave for network management, including monitoring Wi-Fi performance, managing access points (APs), and resolving connectivity issues.
- Implement and configure cloud-based infrastructure solutions (AWS, Azure, GCP), managing virtual machines, load balancers, and network configurations.
- Support and troubleshoot issues with VPNs, firewall configurations, and network segmentation in cloud environments.
- Assist in the creation and maintenance of network topology diagrams and documentation to ensure accurate network configurations.
- Provide remote support and guidance on network device setup, client device configurations, and security policies.
- Deliver detailed incident reports and follow-up documentation to track recurring issues and provide long-term solutions.
- Utilize DevOps tools like Terraform to automate the deployment and management of Aruba AirWave instances and its network configurations. For instance, automating the provisioning of AirWave servers on cloud platforms (AWS EC2 instances) and integrating networking hardware into the system.
- Use Ansible to automate configuration management and device onboarding in Aruba AirWave. This can include bulk provisioning of network devices (APs, switches) and automating device updates across the network. integrate network configuration changes with a CI/CD pipeline Jenkins to automate the testing and deployment of network configurations and AirWave policies.
- Integrate AirWave monitoring capabilities into DevOps monitoring systems like Prometheus or Grafana to provide real-time insights into network health, device status, and performance metrics. This integration allows you to proactively manage and monitor the entire network infrastructure.
Softer Engineer
Cientra Techsolution Pvt
03.2022 - 08.2022
- Provisioned and managed EC2 instances for high availability.
- Set up S3 event notifications for object-level operations.
- Assigned IAM roles to EC2 instances for secure service interaction.
- Managed multiple target groups associated with a single ALB.
- Set up automated backups for RDS instances.
- Configured Lambda triggers for event sources.
- Created and managed ECS clusters for deploying Docker containers.
- Implemented parallel execution of tasks in Jenkins pipelines.
- Created and managed custom Docker networks to segment and isolate container
- Implemented Kubernetes Ingress controllers and service mesh for efficient load
- Managed and maintained Git repositories, including setting up remote repositories handling pull requests, commits, and tagging.
Education
Bachelor of Engineering - Electrical Engineering
SSN College of Engineering
Chennai 07.2018 - 09.2021
Skills
Ansible
Splunk
Grafana and Prometheus
Docker
Kubernetes
AWS cloud
Networking
Python
Linux
PgSQL
Jenkins
Terraform
Git and GitHUB
Timeline
Senior Engineer
Movate Technologies
10.2023 - Current
Technical Support Engineer
Movate Technologies
10.2022 - 09.2023
Softer Engineer
Cientra Techsolution Pvt
03.2022 - 08.2022
Bachelor of Engineering - Electrical Engineering
SSN College of Engineering
07.2018 - 09.2021
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