Timya Sneed
Drummonds
Summary
Dynamic individual with hands-on experience in several areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, customer service intelligence, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Community Assistant
Rev Oxford
05.2025 - Current
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Monitored common spaces for cleanliness and safety compliance while promptly addressing any issues that arose.
- Assisted in managing social media accounts to engage residents effectively while showcasing upcoming events and initiatives.
Restaurant Manager
Divine Grille
01.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Implemented successful event marketing strategies, resulting in increased foot traffic and overall revenue during special occasions or themed nights.
- Created compelling content for print advertisements, email newsletters, social media platforms, and other marketing channels to drive interest in the restaurant''s offerings.
Rebel Quest Counselor
University of Mississippi
05.2024 - 07.2025
- Implemented creative arts and crafts projects, encouraging self-expression among camp attendees while also reinforcing core academic concepts.
- Promoted a positive learning environment through consistent behavior management strategies and conflict resolution skills.
- Designed age-appropriate activities that catered specifically towards each group''s developmental level.
- Developed and implemented personalized care plans for residents based on individual needs and goals.
Residential Assistant
University of Mississippi
08.2024 - 05.2025
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Encouraged student participation in community and social university-sponsored programs..
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Upheld all university and residence hall rules, regulations, and policies.
Front of House Staff Member
Chick-fil-A
01.2022 - 01.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Seasonal Beauty Advisor
Sephora at Kohl's
11.2023 - 12.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Bachelor of Arts - International Studies And Economics
University of Mississippi
05-2027
High School Diploma -
Munford High School
05-2023
Skills
- Teamwork and collaboration
- Communication
- Problem Solving
- Flexibility
- Attention to Detail
- Creativity
- Leadership
- Organization
- Customer Service
- Critical Thinking
Languages
Spanish
Professional Working
Timeline
Community Assistant
Rev Oxford
05.2025 - Current
Residential Assistant
University of Mississippi
08.2024 - 05.2025
Rebel Quest Counselor
University of Mississippi
05.2024 - 07.2025
Seasonal Beauty Advisor
Sephora at Kohl's
11.2023 - 12.2023
Front of House Staff Member
Chick-fil-A
01.2022 - 01.2024
Restaurant Manager
Divine Grille
01.2021 - Current
Bachelor of Arts - International Studies And Economics
University of Mississippi
High School Diploma -
Munford High School
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