Tony Moses-Costello
Johnson City
Summary
Results-driven professional with strong emergency response and conflict resolution skills. Proven ability to manage high-risk situations and enforce policies effectively, ensuring safety and compliance.
Overview
16
16
years of professional experience
Work History
Correctional Officer
Tennessee Department Of Corrections
08.2025 - Current
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular safety inspections of premises to identify potential security risks.
- Assisted in emergency response procedures, maintaining calm during critical incidents.
- Documented daily activities and incidents in detailed reports for accurate record-keeping.
- Enforced policies regarding inmate movement and recreation activities effectively.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Licensed Private Investigator
Claims Bureau USA
08.2021 - 08.2025
- Conducted thorough surveillance and investigative operations to gather evidence for claims assessments.
- Analyzed complex case files to provide accurate reports supporting claim resolutions.
- Collaborated with legal teams to prepare detailed documentation for court proceedings and litigation support.
- Utilized advanced investigative tools and techniques to enhance information retrieval processes.
- Developed strategic plans for investigations, ensuring compliance with state regulations and industry standards.
- Established strong relationships with law enforcement agencies to facilitate information sharing and collaboration.
- Investigated insurance fraud cases successfully, saving companies significant financial losses from false claims payouts.
Loss Prevention Supervisor
Kohls Department Store
04.2018 - 08.2021
- Supervised loss prevention team, ensuring adherence to policies and procedures.
- Conducted regular audits to identify and address shrinkage risks effectively.
- Developed and implemented training programs for staff on theft prevention techniques.
- Analyzed incident reports to identify trends and develop proactive strategies.
- Collaborated with law enforcement on investigations of theft and fraud cases.
- Enhanced security protocols through technology integration and surveillance systems.
Loss Prevention Manager
Rite Aide Pharmacy
01.2014 - 03.2018
- Developed and implemented loss prevention strategies to minimize shrinkage and enhance store profitability.
- Conducted regular audits to ensure compliance with loss prevention policies and procedures.
- Trained and mentored staff on effective theft deterrence techniques and emergency response protocols.
- Analyzed incident reports to identify trends, recommending proactive measures for risk mitigation.
- Analyzed inventory discrepancies, identifying patterns and implementing corrective actions to enhance accuracy.
- Conducted regular audits and surveillance assessments to ensure compliance with company policies and procedures.
Security Supervisor
North Point Security Company
01.2010 - 01.2014
- Supervised daily security operations to ensure safety and compliance with protocols.
- Conducted regular training sessions for security personnel on emergency response procedures.
- Developed and implemented security policies, enhancing overall operational efficiency.
- Coordinated incident response activities, ensuring timely resolution of security breaches.
- Monitored surveillance systems to detect and respond to potential threats effectively.
- Evaluated team performance, providing feedback to improve service quality and efficiency.
- Collaborated with law enforcement agencies during investigations and emergency situations.
Education
High School Diploma -
Pittsburg Adult Education
Pittsburg, CASkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Policy enforcement
- Evidence gathering
- Accident reconstruction
- Legal research
- Surveillance
- Courtroom testimony
- Background checks
- Interview techniques
- Insurance claims
- Social media investigations
- Fraudulent activities investigations
- Staff leadership
Timeline
Correctional Officer
Tennessee Department Of Corrections
08.2025 - Current
Licensed Private Investigator
Claims Bureau USA
08.2021 - 08.2025
Loss Prevention Supervisor
Kohls Department Store
04.2018 - 08.2021
Loss Prevention Manager
Rite Aide Pharmacy
01.2014 - 03.2018
Security Supervisor
North Point Security Company
01.2010 - 01.2014
High School Diploma -
Pittsburg Adult Education