Akash Sivasankaran
Senior Manager - North America Sales
Chennai
Summary
Experienced Business Leader with 5 + years of people management experience and an overall experience of 8.9 years in Software as a service(Saas). Recognized consistently for performance excellence and a track record of running high performing sales teams. Key strengths in Go-to-Market strategy involving linear and non-linear channels of growth in Enterprises focused on North American markets.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Senior Manager - Sales ( North America)
Freshworks Inc
01.2025 - Current
- Manage 67% of the Global ITSM Business Unit heading Americas with a $6 Mil Quota for the year. Manage 12 Inbound AE's, 2 outbound AE's, 2 First line managers and 1 second line manager under me.
- My team drives the Highest SCR at 17.5% month on month, lowest revenue churn ( < 2%), convert the highest multi-year contracts at 52% of Net bookings, highest CAC : LTV ratio.
- Had the highest manager rating( 96%) from my team of 16 reps and managers in 2024.
- Responsible for regular hiring and coaching of reps and managers under me and engage with Senior leadership on a daily basis to drive the vision and execution for the team.
- Instrumental in driving new product launch from scratch from GTM and set to launch in May'25.
Manager - Sales (North America)
Freshworks Inc
04.2023 - 12.2024
- Managed a $4.5 Mil business with 14 reps in Inbound and 8 reps in Outbound with 1 first line manager in the ITSM SMB portfolio.
- Made it to President's club 2024 with a 103% attainment and the only manager among 25 people managers to make it to the Top 2% club.
- Run a weekly and monthly cadence and sales reviews to drive sales actions and forecasting accuracy
Regional Sales Lead - North America
Freshworks Inc
04.2021 - 03.2023
- Manage a 4 member team with an average team target of $156,000 ACV /month ($468,000 ACV /quarter). Carried a yearly quota of $1.84 Million for 2022 and achieved 114% of yearly bookings.
- Received the MVP rating for achieving 114% as a people manager in 2022.
- Received the MVP rating for achieving 101% of my team's quota for 2021 carrying a target of $1.87 Million ACV
- Involved in regular sales hiring with the HR function for IC1, IC 2 and IC3 roles and interviewed 175 + candidates to date across various interview rounds, of which 28 of them work at Freshworks Chennai now
Associate Sales Lead - North America
Freshworks Inc
04.2020 - 04.2021
- Was the youngest lead in Inside sales at the age of 25 at Freshworks to drive a team with a target of roughly $1.44 Million ACV for the year with a 98% attainment for the calendar year 2020
- Drive alignment for sales methodologies like BANT, MEDDPIC, SPIN Selling and GAP selling.
- Drove everyone to get feedback, recommendations, and case studies from customers (personal and product) on platforms such as Linkedin, Bravado and also customer emails
Senior Business Development Executive
Freshworks Inc
04.2019 - 04.2020
- Generated the highest individual new business revenue of $60,744 MRR ($728,928 ARR) in Inside Sales among 250 sales representatives across all geographies with an attainment of 138% against a target of $44,150 MRR
- Participated in CCW Las Vegas in June 2019 and visited marquee clients in the US including Bleacher Report, Anastasia Beverly Hills, LA 2028, and San Francisco Giants in San Francisco, Los Angeles and Las Vegas
Business Development Executive
Freshworks Inc
07.2016 - 04.2019
- Clocked the second highest individual new business revenue of $49,300 MRR ($591,600 ARR) in 2018 across 200 representatives in all markets with an attainment of 142% against a target of $34,700 MRR
- Key clients included Schneider Electric, Bill and Melinda Gates Investments, Headspace, Denver Broncos, Impossible Foods, Boston Markets, and PARC (A Xerox company)
Education
B.Tech - Mechanical Engineering
Sastra Deemed University
06.2012 - 05.2016
Graduate Certificate - Public Policy analysis
The Takshashila Institution
02.2019 - 06.2019
Fellow - undefined
Stoa School
07.2021 - 12.2021
Certificate program - Business Management and Entrepreneurship
Great Lakes Institute of Management
08.2010 - 03.2012
Skills
- Leadership and strategic planning
- GTM Strategy
- Pipeline Management
- New product building
- Talent development
- Entrepreneurship
Certification
John Barrows Sales Training
Accomplishments
- President's Club - 2024, Freshworks Inc, Feb 6th 2025
- President's Club - 2022, Freshworks Inc, May 9th 2023
- Consistent revenue contributor - H1 2020, Freshworks Inc, July 23, 2020.
- President's Club - 2019, Freshworks Inc, Feb 26th, 2020.
- President's Club - 2018, Freshworks Inc, March 18th, 2019
- Star Sales team - H2 2017, Freshworks Inc, Feb 14th, 2018
Timeline
Senior Manager - Sales ( North America)
Freshworks Inc
01.2025 - Current
Manager - Sales (North America)
Freshworks Inc
04.2023 - 12.2024
Fellow - undefined
Stoa School
07.2021 - 12.2021
Regional Sales Lead - North America
Freshworks Inc
04.2021 - 03.2023
Associate Sales Lead - North America
Freshworks Inc
04.2020 - 04.2021
Senior Business Development Executive
Freshworks Inc
04.2019 - 04.2020
Graduate Certificate - Public Policy analysis
The Takshashila Institution
02.2019 - 06.2019
Business Development Executive
Freshworks Inc
07.2016 - 04.2019
B.Tech - Mechanical Engineering
Sastra Deemed University
06.2012 - 05.2016
Certificate program - Business Management and Entrepreneurship
Great Lakes Institute of Management
08.2010 - 03.2012
John Barrows Sales Training
Winning by Design Sales Training
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